CloudJacket MDR
AI-powered security with 24/7 expert monitoring to protect your organization from cyber threats, delivering enterprise-grade protection without the complexity or cost. Our US-based security experts proactively hunt for threats, allowing you to focus on your business while staying secure and compliant.
Our SOC processes billions of daily events, but we only escalate less than 1% to your team - letting you focus on what matters.
of alerts escalated to client
daily SOC expert reviews
alerts processed daily
average response time
Enterprise Protection Without Complexity
Complete Threat Protection & Response
Available as stand-alone solutions.
Hybrid Intelligence
Proactive Protection & Response
The CloudJacket Intelligence Lifecycle
SECNAP's comprehensive security methodology combines advanced threat intelligence with expert-driven analysis through a proven five-stage process.
By integrating AI-powered detection capabilities with our 24/7 US-based Security Operations Center, this systematic approach delivers continuous protection while simplifying the complexity typically associated with enterprise-grade security solutions.
01
PREPARE
Foundation for Defense
Deploy advanced security controls and compliance frameworks tailored to your infrastructure. Our expert team ensures your environment is optimized for threat detection and response.
Our preparation phase goes beyond basic setup. SECNAP's security experts conduct a comprehensive assessment of your environment, identifying critical assets and potential vulnerabilities. We deploy CloudJacket's AI-powered detection engines strategically across your network, cloud, and endpoint infrastructure. Through account-level tuning and custom security policies, we optimize protection for your specific business needs while ensuring compliance with regulatory requirements. This methodical approach creates a robust security foundation that's ready to defend against sophisticated threats from day one.
02
DETECT
Continuous Vigilance
Leverage AI-powered threat detection and 24/7 SOC monitoring to identify security incidents in real-time. Our hybrid approach eliminates false positives and focuses on genuine threats.
Detection is where CloudJacket's hybrid intelligence truly shines. Our proprietary threat intelligence engine processes millions of events daily, using advanced behavioral analytics and machine learning to identify suspicious patterns. Meanwhile, our US-based SOC experts actively hunt for threats, providing human insight that technology alone can't match. This combination allows us to detect both known threats and zero-day attacks with unprecedented accuracy. By filtering out false positives and only escalating genuine threats, we ensure your team isn't overwhelmed with unnecessary alerts while maintaining vigilant protection.
03
RESPOND
Rapid Defense
Enable immediate threat neutralization through automated response capabilities and expert-guided remediation. Keep your business running while our security team handles the incident.
Our response capabilities deliver rapid threat mitigation. CloudJacket's 24/7 Security Operations Center (SOC) validates threats in real-time by correlating data across multiple detection points. Our certified analysts initiate immediate countermeasures while providing detailed forensics and remediation guidance. Through our secure portal, stakeholders receive prioritized alerts with incident details, enabling swift response decisions. This integrated approach ensures efficient threat neutralization while maintaining business continuity.
04
INVESTIGATE
Deep Analysis
Investigation goes beyond identifying what happened – it's about understanding why and how.
Our security experts leverage CloudJacket's comprehensive forensic capabilities to reconstruct incident timelines, identify attack vectors, and assess potential impact. We analyze system logs, network traffic, and endpoint behavior patterns using advanced correlation tools and threat intelligence. This thorough investigation process not only helps contain current threats but also provides valuable insights for preventing future attacks. Our team documents everything, creating detailed incident reports that support both technical improvements and compliance requirements.
05
RESOLVE
Continuous Improvement
Transform incidents into enhanced protection through expert-led analysis and strategic improvements. Maintain strong security posture while focusing on core business objectives.
Resolution isn't just about fixing immediate issues – it's about emerging stronger. Our security experts transform incident insights into actionable improvements for your security posture. We update detection rules, fine-tune response procedures, and strengthen defensive controls based on real-world attack data. This includes adjusting security policies, implementing additional safeguards, and providing targeted recommendations for infrastructure improvements. Through this continuous improvement process, each security incident becomes an opportunity to enhance your overall protection while maintaining compliance with evolving regulatory requirements.
Key Lessons from Real-World Cybersecurity Incidents
In our case study, we discovered sensitive customer data exposure at an SMB during a routine vulnerability assessment. Through prompt detection and response, we helped the business secure their customer data and strengthen their security posture. This real-world example shows how proactive security measures can protect your business.
How does AI-powered threat detection work?
Our proprietary Threat Intelligence Engine employs sophisticated artificial intelligence and machine learning algorithms to analyze millions billions of security events daily. The system performs multi-layered analysis including behavioral patterns, heuristic evaluation, and rules-based detection, with results evaluated by expert SOC analysts for contextual analysis and immediate response actions.
How quickly can organizations deploy CloudJacket?
CloudJacket's cloud-native architecture enables rapid deployment across your security infrastructure. Our expert implementation team manages the entire process, including account-level optimization. Most implementations are completed within days.
What environments does CloudJacket protect?
CloudJacket's architecture supports seamless integration across cloud, on-premises, and hybrid infrastructures. The platform delivers comprehensive security coverage for all major cloud providers (AWS, Azure, Google Cloud) while supporting traditional data center environments. Our cloud-native deployment requires no additional hardware, enabling rapid implementation and scalable protection.
What makes CloudJacket's response capabilities unique?
CloudJacket's Rapid Response Architecture combines automated threat containment with expert-guided remediation. The platform enables immediate system isolation and threat neutralization while our SOC experts implement precise response protocols. This hybrid approach ensures instantaneous protection while maintaining operational continuity, with over 99% of security events handled without client intervention.
What visibility do clients receive?
Clients access our intuitive Customer Dashboard for real-time security monitoring. The interface provides comprehensive visibility into security events, authentication attempts, system changes, software updates, and potential vulnerabilities. Advanced reporting capabilities enable detailed security insights and compliance documentation.
How does CloudJacket reduce alert fatigue?
CloudJacket's intelligent alert management combines AI-powered analysis with expert human validation to eliminate false positives. Our SOC handles over 99% of security events independently, dramatically reducing alert volume while ensuring comprehensive protection. Each escalated alert represents an actionable security incident requiring attention.
What ongoing support is provided?
SECNAP delivers comprehensive white-glove service including 24/7 access to security experts, continuous platform optimization, and regular security posture assessments. Our SOC team provides proactive threat hunting, incident response support, and strategic security recommendations aligned with your evolving requirements.
What is CloudJacket?
CloudJacket delivers enterprise-grade Managed Detection and Response (MDR) through a proprietary platform that combines advanced AI-powered threat detection with 24/7 expert monitoring from our US-based Security Operations Center (SOC). The solution provides comprehensive protection across cloud, on-premises, and hybrid environments while eliminating the complexity typically associated with advanced security implementations.
How does CloudJacket support compliance?
CloudJacket maintains comprehensive compliance coverage through advanced logging and reporting capabilities. The platform supports major regulatory frameworks including HIPAA, PCI DSS, NIST, TSC and GDPR through 90-day hot storage for immediate analysis and 12-month cold storage for compliance and forensics. All data management adheres to strict regulatory requirements.